Returns & Exchanges
At Assaf Trading LLC, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to return and provide a reason for the request.
Prepare the Package
Place the items in their original packaging, ensuring all tags are intact and the garment is free from any signs of wear.
Ship the Items
Print your prepaid shipping label and drop off the package at any authorized courier location within 7 days of your request approval.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing