Frequently Asked Questions
Everything you need to know about shopping with Assaf Trading LLC
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the region, while international deliveries may take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items with original tags attached. Please ensure the garment is in its original condition to qualify for a full refund.
How can I track my package?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure digital payment options like Apple Pay and PayPal.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements against our chart to find the perfect fit for your silhouette.
Are your fashion products ethically sourced?
At Assaf Trading LLC, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.